Getting Started with Listrak | Listrak Help Center

Contact Listrak Support for Assistance

Learn the different ways to reach the Listrak Technical Support team.

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Basics

Log into Listrak

Learn how to log into your Listrak account.

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Forgotten Password

Forgot your password? Learn how to reset it.

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Change Password

Learn how to change your Listrak password.

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Supported Browsers by the Listrak Application

View a comprehensive list of browsers supported by the Listrak application.

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Account Settings

Add and Update Listrak Account Users

Learn how to add new Listrak users or update their information or user permissions.

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Converting Credit Card Information to ACH

Learn more about how to convert your credit card information to ACH in Listrak to pay your invoices.

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Corporate Review Group

Learn how to create a "control" group of contacts from your company that will receive a copy of each message you deploy.

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Listrak Platform: Single Sign-On

Learn how to add the Listrak platform to your company's Identity Provider.

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Configuring a Frequency Cap

Learn more about how to set up a frequency cap.

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View, Pay, or Print Invoices

Learn how to view, print, or pay your invoices in the Listrak Platform.

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Branding

Branding Your Listrak Account

Learn how to improve deliverability and distinguish your email campaigns from other email senders by branding your Listrak account.

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Ensure Branding is Complete

Follow the steps to ensure that your branding has been set up and completed correctly.

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CloudFlare DNS Branding

Learn how to set up branding for your CloudFlare DNS account.

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Amazon Route 53 DNS Branding

Learn how to set up branding specifically for Amazon Route 53 DNS accounts.

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BigCommerce DNS Branding

Learn how to set up branding for your BigCommerce DNS account.

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Custom Redirect URLs

Learn how to add customized redirect links to your emails.

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Branding for DNS Made Easy

Learn how to set up branding for your DNS Made Easy DNS account.

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Dyn DNS Branding

Learn how to set up branding for your Dynect DNS account.

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GoDaddy DNS Branding

Learn how to set up branding for your GoDaddy DNS account.

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Network Solutions DNS Branding

Learn how to set up branding for your Network Solutions DNS branding.

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Nexcess DNS Branding

Learn how to set up branding for your Nexcess DNS account.

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Rackspace DNS Branding

Learn how to set up branding for your Rackspace DNS account.

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Register.com DNS Branding

Learn how to set up branding for your Register.com DNS Account.

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Volusion DNS Branding

Learn how to set up branding for your Volusion DNS account.

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Yahoo Small Business DNS Branding

Learn how to set up branding for your Yahoo Small Business DNS account.

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Sending Your First Listrak Email

First Send Guide

Our First Send Guide is designed to take you step-by-step through the key processes required to deploy your first email message.

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First Send Guide - Things to Check Before You Send

This is a list of items to complete before sending your first email.

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First Send Guide - Creating Your First Email

You're ready to create your first message. Learn how to get started here.

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First Send Guide - View Analytics for your First Send

Learn where you can find analytics for your first send.

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List Management

Channel and List Selection

Learn more about Listrak's channel and list select.

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Listrak Email Lists & the List Manager

Learn more about what Listrak uses lists for and how to use the List Manager.

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Progress Monitor

Learn how to monitor the status of your list sends and imports.

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Export a List of Contacts

Learn how to export your contacts from a list to plain text .csv, Excel .xls, or Adobe .pdf.

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Requiring Message Approval

Learn how to select a setting that automatically sends approval notices, and requires approval prior to sending emails or conversations.

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List Settings Guide

Learn about the various list settings and how they affect the emails from from a list.

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Granting Listrak Access in Google Analytics

Learn how to allow Listrak to view your Google Analytics data.

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