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Managing Your Login Settings

Learn how to change your password, set your time zone, and change other settings.

Updated over 2 years ago

The Listrak Login Settings allow you to manage the individual settings of your user profile that control how you log in and how time is reported on your various reports.

To view your settings, navigate in the menu to Account > Account Login Settings.


Personal Information

Your first name, last name, and email address are required to create an account and will pre-populate. However, you can change existing information or add new information on the Login Settings Page.

You can adjust:

  • Username: This is the username used to log into your Listrak account. Usernames must be unique in the Listrak system so email address is often used.

  • First Name: The first name of the user.

  • Last Name: The last name of the user.

  • Title: The user's business title.

  • Phone Number: The user's phone number.

  • Preferred Time: The user's current time zone. The preferred time will be used as the default in settings, such as when scheduling messages.


Resetting Your Password

You can change your Listrak password at any time. In general, changing passwords at least several times per year is recommended.

  1. Enter a new password.

    ๐Ÿ’ก Your Listrak password must be at least 6 characters in length and contain three of the following: uppercase letter, lowercase letter, number, special character.

  2. Confirm your password.

  3. Click Commit Changes at the bottom of the screen to save the changes.

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