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List-Centric Contact Management
Learn how to import or export contacts for your Email and Mobile marketing programs.
Using Legacy Filters vs New Filters in EmailLearn which criteria to use for both types of filter building tools in the platform and get answers to some FAQs about the builders.
Creating Email Profile FieldsLearn more about how to create profile fields and profile field groups.
Personalize Content with Information from Profile FieldsLearn how to use contact information to add personalized content to your HTML emails, Composer emails, or message analytics.
Add Profile Fields Using the Import List WizardLearn how to add profile fields during the list import process.
Add or Update Contact Profile Data for a Group of ContactsLearn more about how to add/update profile data to a group of contacts at once.
Subscribe or Unsubscribe Email Contacts IndividuallyYou can add contacts to your lists one by one without the use of the import list wizard.
Banning Email ContactsLearn how ban or unban a contact from a list.
Formatting a List of Contacts for ImportLearn how to format the information about your contacts to get ready to import them to Listrak.
Import a List of Email ContactsLearn how to use the Import List Wizard to import your existing list of contacts.
Export a List of Email ContactsLearn how to export your contacts from a list to plain text .csv, Excel .xls, or Adobe .pdf.
View Subscribed or Unsubscribed Email ContactsLearn how to view a list of all your subscribed contacts or all of your unsubscribed contacts.
Search for an Email Address/ContactLearn how you can find a particular contact within a specific list or across all of your lists in Listrak.
Changing a Contact's Email AddressLearn more about how to change a contact's email address.
Subscribe Contact Form CodeLearn where to locate code to place a subscribe form directly onto your website to capture new contacts for your list.
Unsubscribe Contact Form CodeLearn how to use Listrak's Unsubscribe Form Code Builder
Holdout Group GuideLearn more about how to create and add a holdout group to your emails.
Introduction to Building Legacy FiltersLearn more about how Listrak's filtering system works.
Legacy Filter GlossaryGlossary of terms and definitions for filter criteria and operators.
Smart Audiences GlossaryLearn about smart audiences in Listrak and how they allow you to target customer groups more effectively.
Using Date Filters in Legacy FilterLearn more about how to use date filters when segmenting your email sends.
Introduction to building Filter 2.0 SegmentsTry our Segment Filter 2.0 builder for an easier, and more powerful experience.
Filter Builder 2.0 GlossaryGlossary of terms and definitions for filter criteria and operators.
Using Date Filters in Segment Filter 2.0Learn more about how to use date filters when segmenting your email sends.
SMS Filter GlossaryLearn about SMS message filtering categories and adding them to SMS messages
Introduction to building SMS FiltersLearn more about how Listrak's SMS filtering system works.
SMS Contact ManagementLearn more about adding and managing subscribed and opted-out SMS contacts.
SMS Profile Fields and Personalization GuideLearn more about how to access, create, edit, and use profile fields to personalize messages.
Handling Deactivated, Permanently Failed, and Suspended Numbers in SMSLearn how to view number of phone numbers which have been opted out due to being deactivated.