SMS Mobile Messaging | Listrak Help Center

Getting Started with SMS Setup

Set up your account and get up close and personal with Listrak SMS.

Written by Support
Updated over a week ago

Getting Started Sending SMS Messages

Segmentation, personalization, and incentivisation - oh my! Here are the tools and tips to start sending text messages through Listrak

Written by Support
Updated over a week ago

Mobile Glossary

Learn more about the terms you'll hear about in your mobile SMS program.

Written by Support
Updated over a week ago

Manage Settings

SMS Short Code Settings Manager

Learn about the settings available for your SMS short codes.

Written by Support
Updated over a week ago

SMS List Management Guide

Learn how to create new lists, edit existing lists or review the performance of a specific list.

Written by Support
Updated over a week ago

System Messages

Learn more about automatic keyword responses and Keyword Aliases for System Messages and List Messages.

Written by Support
Updated over a week ago

Using Coupons in SMS Campaigns

Learn more about how to use static and dynamic coupons in SMS campaigns.

Written by Support
Updated over a week ago

Shortened and Branded Links in SMS

Learn about shortened or branded links in your text messages - how to create, understand the differences, and the benefits of using them.

Written by Support
Updated over a week ago

Contact Management

SMS Contact Management

Learn more about adding and managing subscribed and opted-out SMS contacts.

Written by Support
Updated over a week ago

SMS Profile Fields and Personalization Guide

Learn more about how to access, create, edit, and use profile fields to personalize messages.

Written by Support
Updated over a week ago

SMS Filter Glossary

Learn about SMS message filtering categories and adding them to SMS messages

Written by Support
Updated over a week ago

Handling Deactivated, Permanently Failed, and Suspended Numbers in SMS

Learn how to view number of phone numbers which have been opted out due to being deactivated.

Written by Support
Updated over a week ago

Acquisition Campaigns

SMS Keyword Campaigns

Learn more about creating and sending SMS Keyword Campaigns.

Written by Support
Updated over a week ago

Setting Up SMS Subscription Points and SMS List Subscription Campaigns

Learn more about creating and sending SMS List Subscription Campaigns.

Written by Support
Updated over a week ago

SMS Tap-to-Join on Instagram

Learn how to acquire SMS subscribers by setting up a Tap-to-Join Keyword Campaign on Instagram.

Written by Support
Updated over a week ago

Building Messages

SMS Broadcast Messages

Learn more about creating a broadcast SMS, MMS, or data acquisition broadcast message.

Written by Support
Updated over a week ago

SMS Message Examples and Campaign Strategies

Learn more about Listrak's whitepaper for SMS.

Written by Support
Updated over a week ago

Additional Support for Building Messages

MMS Attachments - Tips & Tricks

Learn more about dimensions and tips and tricks to add attachments to your text messages.

Written by Support
Updated over a week ago

Message Encoding in SMS

Learn more about different character counts and message encoding for SMS.

Written by Support
Updated over a week ago

Link Previews in SMS

Learn how adding links correctly in your text messages will benefit your SMS programs.

Written by Support
Updated over a week ago

Contact Attachment in MMS

Learn how to send a Contact Attachment with an MMS

Written by Support
Updated yesterday

SMS Automated Campaigns

SMS Info Campaigns in Journey Hub

Learn how to send automated inbound SMS messages using unique keywords in Journey Hub.

Written by Support
Updated over a week ago

Two Way SMS

Two-Way SMS Conversations

Learn how to enhance your customer support experience by communicating via SMS.

Written by Support
Updated over a week ago

Reporting

Getting Started with SMS Reporting

Learn more about the different SMS Dashboards.

Written by Support
Updated over a week ago

SMS Home Dashboard

Learn more about the SMS Home Dashboard.

Written by Support
Updated over a week ago

SMS List Dashboard

Learn more about your SMS lists.

Written by Support
Updated over a week ago

SMS Broadcast Message Dashboard

Learn more about the reporting available for broadcast SMS, MMS and Data Acquisition messages.

Written by Support
Updated over a week ago

SMS Keyword Campaign Dashboard

Learn more about the performance of your keyword campaigns.

Written by Support
Updated over a week ago

Optimization

SMS Split Testing

Learn how to create a split test for SMS broadcast messages.

Written by Support
Updated over a week ago

REST API & Transactional Messages

Authenticating for Testing (SMS)

Learn more about how to authenticate for Transactional SMS, the first step with REST API.

Written by Support
Updated over a week ago

Locating the SMS List and Message IDs

Learn more about where to find your SMS List and Message IDs to use for Transactional Messages.

Written by Support
Updated over a week ago

Creating a Transactional SMS Message

Learn more about creating a Transactional SMS Message.

Written by Support
Updated over a week ago

Add Custom Profile Details to an SMS Contact through an API Call

Learn more about the API calls used to include custom segmentation when creating a contact.

Written by Support
Updated over a week ago

Get All Short Codes

Learn more about how to trigger the REST API call to get all short codes associated with your account.

Written by Support
Updated over a week ago

Get all Active SMS Lists

Learn more about how to make the REST API call to receive all active SMS lists associated with your short code.

Written by Support
Updated over a week ago

Create an SMS Contact

Learn more about the REST API call to create an SMS contact.

Written by Support
Updated over a week ago

Get SMS Contacts

Learn more about how to make the REST API call to receive a contact associated with your SMS list.

Written by Support
Updated over a week ago

Subscribe a Contact to an SMS List

Learn more about making a REST API call to subscribe a contact to your SMS list.

Written by Support
Updated over a week ago

Get Collection of Transactional SMS Messages

Learn more about how to make the REST API call to receive a collection of your Transactional Messages associated with your SMS list.

Written by Support
Updated over a week ago

Send Transactional SMS Message

Learn more about how to send a transactional SMS message with the REST API call.

Written by Support
Updated over a week ago

Transactional Guide: SMS

Learn more about creating the list and message shells needed to send transactional SMS messages and how to view reporting.

Written by Support
Updated over a week ago