SMS Mobile Messaging

Learn the basics of SMS set up, contact management, sending a text, and more.

47 articles in this collection
Written by Support, Leigh Ann Gregoire, and Emma Kennedy

Getting Started with SMS Setup

Set up your account and get up close and personal with Listrak SMS.

Written by Emma Kennedy
Updated over a week ago

Getting Started Sending SMS Messages

Segmentation, personalization, and incentivisation - oh my! Here are the tools and tips to start sending text messages through Listrak

Written by Emma Kennedy
Updated over a week ago

Getting Started with SMS Reporting

Learn more about the different SMS Dashboards.

Written by Support
Updated over a week ago

Manage Settings

Managing SMS Short Codes

Learn about the settings available for your SMS short codes.

Written by Leigh Ann Gregoire
Updated over a week ago

Navigating to SMS

Learn more about how to navigate to SMS.

Written by Support
Updated over a week ago

Creating a New SMS List and Settings

Learn more about creating a new SMS list and settings.

Written by Support
Updated over a week ago

Using Coupons in SMS Campaigns

Learn more about how to use static and dynamic coupons in SMS campaigns.

Written by Support
Updated over a week ago

Shortened Branded Links in SMS

Learn how to create and add a shortened company-branded hyperlink or URL into a text message.

Written by Emma Kennedy
Updated over a week ago

Keyword Responses - System Messages

Learn more about automatic keyword responses and Keyword Aliases for System Messages and List Messages.

Written by Emma Kennedy
Updated over a week ago

Contact Management

SMS Contacts Listing Page

Learn more about the SMS Contacts Listing Page.

Written by Support
Updated over a week ago

SMS Single Contact Add

Learn more about how to add a single contact to an SMS list.

Written by Support
Updated over a week ago

SMS Contacts File Import

Learn more about how to bulk upload contacts for SMS.

Written by Support
Updated over a week ago

SMS Contacts File Export

Learn more about the Contacts File and how to export it.

Written by Emma Kennedy
Updated over a week ago

SMS Contact Profile Fields

Learn more about how to access, create, edit, and add custom fields to use with SMS.

Written by Emma Kennedy
Updated over a week ago

Deactivated Phone Numbers

Learn how to view number of phone numbers which have been opted out due to being deactivated.

Written by Emma Kennedy
Updated over a week ago

Sending Messages

Creating a New SMS Broadcast Message

Learn more about creating a broadcast SMS, MMS, or data acquisition broadcast message.

Written by Leigh Ann Gregoire
Updated over a week ago

Link Previews in SMS

Learn how adding links correctly in your text messages will benefit your SMS programs.

Written by Emma Kennedy
Updated over a week ago

SMS Message Examples and Campaign Strategies

Learn more about Listrak's whitepaper for SMS.

Written by Support
Updated over a week ago

Scheduling Recurring SMS Campaigns

Learn more about creating recurring SMS Campaigns.

Written by Support
Updated over a week ago

Send a SMS Broadcast Test Message

Send a test broadcast message to verify accuracy and view what it looks like in real-time.

Written by Emma Kennedy
Updated over a week ago

Save a Draft Message

Draft your broadcast message and select save to schedule for a later time.

Written by Emma Kennedy
Updated over a week ago

Message Encoding in SMS

Learn more about different character counts and message encoding for SMS.

Written by Support
Updated over a week ago

SMS Filtering

Learn about SMS message filtering categories and adding them to SMS messages

Written by Emma Kennedy
Updated over a week ago

SMS Personalization

Use dynamic personalization to deliver more value in SMS messaging.

Written by Emma Kennedy
Updated over a week ago

MMS Attachments - Tips & Tricks

Learn more about dimensions and tips and tricks to add attachments to your text messages.

Written by Emma Kennedy
Updated over a week ago

Contact Attachment in MMS

Learn how to send a Contact Attachment with an MMS

Written by Emma Kennedy
Updated over a week ago

Campaigns

SMS Keyword Campaigns

Learn more about creating and sending SMS Keyword Campaigns.

Written by Emma Kennedy
Updated over a week ago

SMS List Subscription Campaigns

Learn more about creating and sending SMS List Subscription Campaigns.

Written by Emma Kennedy
Updated over a week ago

SMS Swipe-to-Join on Instagram

Learn how to acquire SMS subscribers by setting up a user-friendly Swipe-to-Join Keyword Campaign on Instagram.

Written by Emma Kennedy
Updated over a week ago

SMS Coupon Anti-Gaming

Learn how Listrak handles customers who unsubscribe and resubscribe trying to game the system to get additional coupons.

Written by Emma Kennedy
Updated over a week ago

Reporting

SMS Home Dashboard

Learn more about the SMS Home Dashboard.

Written by Support
Updated over a week ago

SMS List Dashboard

Learn more about your SMS lists.

Written by Support
Updated over a week ago

SMS Broadcast Reporting

Learn more about reporting available for broadcast messages.

Written by Support
Updated over a week ago

Broadcast Messages Dashboard

Learn more about the Broadcast Messages Dashboard.

Written by Support
Updated over a week ago

Keyword and List Subscription Campaign Dashboards

Learn more about the SMS Campaign Dashboard.

Written by Support
Updated over a week ago

REST API & Transactional Messages

Authenticating for Testing (SMS)

Learn more about how to authenticate for Transactional SMS, the first step with REST API.

Written by Support
Updated over a week ago

Locating the SMS List and Message IDs

Learn more about where to find your SMS List and Message IDs to use for Transactional Messages.

Written by Support
Updated over a week ago

Creating a Transactional SMS List

Learn more about how to create your Transactional SMS List.

Written by Support
Updated over a week ago

Creating a Transactional SMS Message

Learn more about creating a Transactional SMS Message.

Written by Support
Updated over a week ago

Add Custom Profile Details to an SMS Contact through an API Call

Learn more about the API calls used to include custom segmentation when creating a contact.

Written by Support
Updated over a week ago

Get All Short Codes

Learn more about how to trigger the REST API call to get all short codes associated with your account.

Written by Support
Updated over a week ago

Get all Active SMS Lists

Learn more about how to make the REST API call to receive all active SMS lists associated with your short code.

Written by Support
Updated over a week ago

Create an SMS Contact

Learn more about the REST API call to create an SMS contact.

Written by Support
Updated over a week ago

Get SMS Contacts

Learn more about how to make the REST API call to receive a contact associated with your SMS list.

Written by Support
Updated over a week ago

Subscribe a Contact to an SMS List

Learn more about making a REST API call to subscribe a contact to your SMS list.

Written by Support
Updated over a week ago

Get Collection of Transactional SMS Messages

Learn more about how to make the REST API call to receive a collection of your Transactional Messages associated with your SMS list.

Written by Support
Updated over a week ago

Send Transactional SMS Message

Learn more about how to send a transactional SMS message with the REST API call.

Written by Support
Updated over a week ago