SMS Mobile Messaging | Listrak Help Center

Getting Started with SMS Setup

Set up your account and get up close and personal with Listrak SMS.

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Updated over a week ago

Getting Started Sending SMS Messages

Segmentation, personalization, and incentivisation - oh my! Here are the tools and tips to start sending text messages through Listrak

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Mobile Glossary

Learn more about the terms you'll hear about in your mobile SMS program.

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Manage Settings

SMS Short Code Settings Manager

Learn about the settings available for your SMS short codes.

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SMS List Management Guide

Learn how to create new lists, edit existing lists or review the performance of a specific list.

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Keyword Responses - System Messages

Learn more about automatic keyword responses and Keyword Aliases for System Messages and List Messages.

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Using Coupons in SMS Campaigns

Learn more about how to use static and dynamic coupons in SMS campaigns.

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Shortened and Branded Links in SMS

Learn about shortened or branded links in your text messages - how to create, understand the differences, and the benefits of using them.

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Contact Management

SMS Contact Management

Learn more about adding and managing subscribed and opted-out SMS contacts.

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Handling Deactivated, Permanently Failed, and Suspended Numbers in SMS

Learn how to view number of phone numbers which have been opted out due to being deactivated.

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SMS Contact Profile Fields

Learn more about how to access, create, edit, and add custom fields to use with SMS.

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Sending Messages

Creating a New SMS Broadcast Message

Learn more about creating a broadcast SMS, MMS, or data acquisition broadcast message.

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Link Previews in SMS

Learn how adding links correctly in your text messages will benefit your SMS programs.

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SMS Message Examples and Campaign Strategies

Learn more about Listrak's whitepaper for SMS.

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SMS Split Testing

Learn how to create a split test for SMS broadcast messages.

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Message Encoding in SMS

Learn more about different character counts and message encoding for SMS.

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SMS Filtering

Learn about SMS message filtering categories and adding them to SMS messages

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SMS Personalization

Use dynamic personalization to deliver more value in SMS messaging.

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MMS Attachments - Tips & Tricks

Learn more about dimensions and tips and tricks to add attachments to your text messages.

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Contact Attachment in MMS

Learn how to send a Contact Attachment with an MMS

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Campaigns

SMS Keyword Campaigns

Learn more about creating and sending SMS Keyword Campaigns.

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SMS Info Campaigns in Journey Hub

Learn how to send automated inbound SMS messages using unique keywords in Journey Hub.

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Setting Up SMS Subscription Points and SMS List Subscription Campaigns

Learn more about creating and sending SMS List Subscription Campaigns.

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SMS Tap-to-Join on Instagram

Learn how to acquire SMS subscribers by setting up a Tap-to-Join Keyword Campaign on Instagram.

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Updated over a week ago

Two-Way SMS Conversations

Learn how to enhance your customer support experience by communicating via SMS.

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Reporting

Getting Started with SMS Reporting

Learn more about the different SMS Dashboards.

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SMS Home Dashboard

Learn more about the SMS Home Dashboard.

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SMS List Dashboard

Learn more about your SMS lists.

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SMS Broadcast Message Reporting

Learn more about the reporting available for broadcast SMS, MMS and Data Acquisition messages.

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SMS Keyword Campaign Dashboard

Learn more about the performance of your keyword campaigns.

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REST API & Transactional Messages

Authenticating for Testing (SMS)

Learn more about how to authenticate for Transactional SMS, the first step with REST API.

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Updated over a week ago

Locating the SMS List and Message IDs

Learn more about where to find your SMS List and Message IDs to use for Transactional Messages.

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Creating a Transactional SMS Message

Learn more about creating a Transactional SMS Message.

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Add Custom Profile Details to an SMS Contact through an API Call

Learn more about the API calls used to include custom segmentation when creating a contact.

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Get All Short Codes

Learn more about how to trigger the REST API call to get all short codes associated with your account.

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Get all Active SMS Lists

Learn more about how to make the REST API call to receive all active SMS lists associated with your short code.

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Create an SMS Contact

Learn more about the REST API call to create an SMS contact.

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Get SMS Contacts

Learn more about how to make the REST API call to receive a contact associated with your SMS list.

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Subscribe a Contact to an SMS List

Learn more about making a REST API call to subscribe a contact to your SMS list.

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Get Collection of Transactional SMS Messages

Learn more about how to make the REST API call to receive a collection of your Transactional Messages associated with your SMS list.

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Send Transactional SMS Message

Learn more about how to send a transactional SMS message with the REST API call.

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Transactional Guide: SMS

Learn more about creating the list and message shells needed to send transactional SMS messages and how to view reporting.

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Updated over a week ago