Sending a Contact Attachment as a part of your SMS program helps with branding for the overall customer experience, and it also allows link preview rendering in iOS. Subscribers can add this file to their contacts, and, when they do, they will see the company name and logo in their messaging app (instead of just the short code) allowing a better branded experience. To use this feature simply create a .vcf file and attach it to an MMS message.
What is a Contact Attachment?
A Contact Attachment is a Virtual Contact File (.vcf or vCard) which is a standard file format for storing contact information for a person or business. It typically includes a name, address, phone number, email address, and other contact information. Contact Attachment files also support custom fields, images, and other types of media.
iPod and iPhone users can load vCards directly into the device's Contacts app. Android users can also load vCards using the Contacts app bundled with the operating system.
How do I create a Contact Attachment?
Contact Attachments may be created from other file formats. For example, .XLS or .XLSX files can be saved as .CSV files in Microsoft Excel then converted to .VCF files using simple converter programs, such as CSV to vCard. Contact Attachments are saved in a text format, which means you can view the contents in a text editor. However, they may also include a block of binary data, which is often used to store a photo. Outlook, Gmail, and your own mobile device are popular apps you could use to create a Contact Attachment.
How do I send an MMS with a Contact Attachment?
- Use a third-party app of your choice to create a Contact Attachment
- Follow the instructions to compose a MMS broadcast message (make sure you include instructions about what to do with the attachment and why)
- Upload the Contact Attachment and Schedule/Send as normal
For more information on SMS messaging, reach out to your Account Manager or Listrak Support!