2022 Bug Fixes and Minor Updates Log

Q1: January - March 2022

Message Authoring Subject Line and Preheader Inputs: Extended the width of the input fields to provide longer subject lines and preheaders.
Call-to-Action Button Text Wrapping: Button width has been increased to fit text without wrapping.
Link Editor Layout Fixed: Decreased the font size to properly fit into the buttons and URL boxes.
Legacy Filter Number Field Increased: Increased the width of the number field in Legacy Filter to accommodate the correct character count.
Segment Drop Down Expansion: The Segment filter drop down menu is now expandable to prevent being cropped by the page height.

Scrollable SMS Authoring Menu: On smaller screens, the SMS sidebar authoring menu is now scrollable to easily navigate between steps.
SMS Broadcast Text: Implemented better responsive styling by removing the phone preview on smaller screen sizes.
SMS Split Test Variation Slider: When selecting the audience distribution for SMS split tests, the slider will now retain the user’s selection for the remainder group when saving and reloading the split test.
SMS Split Test Confirmation Page Update: On the SMS Split Test confirmation page, value will be displayed as 0 if unable to calculate an audience size.
SMS Broadcast Dashboard Displays Conversion Data: Dashboard displays conversion data for SMS broadcast messages including Click-Through %, Revenue, and Conversion count.
SMS Billable Message Volume: The SMS Home Dashboard now displays Billable Message Volume.
SMS Message Volume Reporting: SMS Home Dashboard reports the billable SMS/MMS message volume.

Copy and Paste Values in Journey Hub Decision Splits: Users can now copy and paste values into the number input field in Journey Hub decision splits.
Previewing and Testing Sample Data in Journey Hub: Updated Journeys to support previewing and testing personalization with sample data using Journey tags.
Journey Hub Navigation Update for CRM Dashboards: The navigation menu was updated to rebrand Workflow as Journey Hub.

SMS Info Campaign Keyword Limitations: Single character Info Campaign keywords are supported with the exception of reserved keywords such as Y, N, O.
SMS Info Campaign Unique Keyword Validation: Updated error messaging to indicate a new keyword is already in use by an active Keyword Campaign or an Info Campaign.
SMS Info Campaign Data Retention: SMS data used for reporting Info Campaigns will be archived after 15 months.
SMS Info Campaign Report Date Range: Users can now filter the date range in the SMS Info Campaign dashboard to view activity during a specific period of time. The date range applies to the entire page, including exports.

Shopify Out for Delivery Duplicate Emails: Customers are no longer receiving duplicate emails for ‘Out for Delivery’ transactional emails.
Shopify Fulfilment Event Emails Processing Faster: Shopify event emails such as Shipment Out for Delivery, Shipment Update, Shipment Delivered are delivered to Shopify customers faster.

Product Recommendations Merchandise Blocks: An issue that was preventing users from editing Merchandise Blocks in Product Recommendations was corrected.
Composer Product Block Image Alt Text: A text input was added to Composer Product Block to configure custom alternative text for the product image. The product title will be used by default.
Email Import List Wizard Security: A security flaw was updated to prevent the Email Import List Wizard from displaying data that would execute scripts in the UI.
External Contact ID System Tag: Clients can now use a system tag (#ListrakExternalContactID#) to populate an External Contact ID in both emails and in URL query strings.

SMS Revenue Tracking: SMS revenue tracking was unable to complete from 3/23 - 4/8. A change was made to resolve the issue and revenue tracking is now restored.
SMS Contact Sent Multiple Messages: Order of operation now updates the contact profile before processing the subscription request.

The Subscription Decision Split: Update now allows the subscription decision split to perform identity lookups to increase identify resolution for contacts subscribed to multiple lists and channels.
Journey Hub Message Delivery Settings: To align with a change in SMS quiet hours rules and regulations, Journey Hub Message Delivery Settings on SMS message steps will default to 8:00 AM- 8:00PM.
Testing a Journey in Journey Hub: Users will now be prompted to enter a contact’s phone number in a preferred format to eliminate ambiguity on accepted phone number formats.