The next step in adding coupons to a Conductor conversation is to set up the profile fields, which contain information about your contacts. For this example, the profile field is used to pass coupon information to the Listrak Conductor conversation. Then, the coupons are distributed in the conversation with the messages.

1. Navigate from the home menu to Contacts.
2. Go to Profile Fields.
3. Add your coupon to the Field Group. In this example, we're creating a Shopping Cart Abandonment coupon, so this is the ShopperInfo field group.
4. Enter the profile field name. For example, SCA10OFF.
5. Set the data type to text.
6. Click Save

  • NOTE: If you'd like to use expiration dates in your messages, please create an additional profile field to hold the coupon expiration information. For example, SCA10OffExpiration. You must have previously configured expiration dates while setting up your unique coupons

After you've set up the applicable profile fields, the next step is to add them to your Listrak Conductor conversation.

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