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Understanding FTP and SFTP Protocols used in Listrak's Integrations

Learn more about the two different protocols that can be used to transfer data to or from Listrak.

Listrak supports multiple file transfer options to accommodate both modern and legacy integration requirements.

SFTP (Recommended)

SFTP (SSH File Transfer Protocol) is the preferred file transfer method for all new integrations.

Endpoint: transfer.listrak.com

Security characteristics:

  • Encrypted communication channel using SSH

  • Modern cipher suite support

  • Protection of credentials and transferred data while in transit

  • Supports both username/password and SSH public key authentication

SSH public key authentication is only available for external SFTP integrations.

FTP and Legacy SFTP

For clients that require compatibility with legacy systems, Listrak also provides:

Endpoint: ftp.listrak.com

This endpoint supports legacy transfer requirements, including environments that have not yet migrated to the modern SFTP platform or that require older cipher compatibility.

Security characteristics:

  • Username/password authentication only

  • Does not support SSH public key authentication

  • May be used by clients that require legacy protocol or cipher support

šŸ’” All file transfers through ftp.listrak.com must use Listrak's integrated PGP encryption functionality. PGP encrypts the file contents before transmission to provide an additional layer of protection for sensitive data.

Security Recommendations

Listrak recommends:

  1. Using SFTP whenever possible.

  2. Connecting through transfer.listrak.com.

  3. Using SSH public key authentication for external SFTP integrations when supported.

  4. Using PGP encryption for sensitive data transfers.

Clients using ftp.listrak.com are required to use PGP encryption until they can migrate to the preferred SFTP platform.

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