ADDING LISTRAK DOMAIN ALIAS BRANDING RECORD
1. Log in to your account at https://mycloud.rackspace.com/.
2. Select DNS from the top navigation pane.
3. Select your domain in the list and then click Add Record under Records.
4. A pop-up will appear for you to fill out the following information:
- Record Type: Select CNAME Record from the drop-down menu.
- Host Name: Enter the subdomain name for the alias assignment. For Listrak, we recommend "enews"
- Target (Domain): Enter the host name that the alias from the above step will point to. For Listrak, this will need to be "customers.esp1.co"
- Time to Live (TTL): “Time to Live” determines how long the server should cache information for this record. This can be left at the default setting unless there is a specific preference in mind.
5. Click Add Record.
ADDING LISTRAK GOOGLE POSTMASTER TOOLS RECORD
1. Log in to your account at https://mycloud.rackspace.com/.
2. Select DNS from the top navigation pane.
3. Select your Domain in the list and then click Add Record under Records.
4. A pop-up will appear for you to fill out the following information:
- Record Type: Select CNAME Record from the drop-down menu.
- Host Name: Enter the subdomain name for the alias assignment. You will be receiving an email from Listrak Support that contains the host name.
- Target (Domain): Enter the host name that the alias from the above step will point to. You will be receiving an email from Listrak Support that contains the target name.
- Time to Live (TTL): “Time to Live” determines how long the server should cache information for this record. This can be left at the default setting unless there is a specific preference in mind.
5. Click Add Record.
ADDING LISTRAK BOUNCE DOMAIN BRANDING RECORD
1. Log in to your account at https://mycloud.rackspace.com/.
2. Select DNS from the top navigation pane.
3. Select your domain in the list and then click Add Record under Records.
4. A pop-up will appear where you can fill out the following information:
- Record Type: Select MX Record from the drop-down menu.
- Host Name: Enter the subdomain name for MX record. For Listrak, we recommend "bounce"
NOTE: Make sure this record is being added as a subdomain. If it is not, you may experience issues with receiving emails on your internal network.
- Mailserver Domain: Enter the mail server’s address. For Listrak, this has to be "bounce.esp1.co"Priority: Select the priority you want to assign to the mail server. For Listrak, we recommend a priority of 10.
- Time to Live (TTL): “Time to Live” determines how long the server should cache information for this record. This can be left at the default setting unless there is a specific preference in mind.
5. Click Add Record.
ADDING LISTRAK SPF BRANDING RECORD
1. Log in to your account at https://mycloud.rackspace.com/.
2. Select DNS from the top navigation pane.
3. Select your domain in the list and then click the Add Record button under Records.
4. A pop-up will appear for you to fill out the following information:
- Record Type: Select TXT Record from the drop-down menu.
- Host Name: Enter the subdomain name for the alias assignment. For Listrak, we recommend "bounce"
- Text: Enter the value that the alias from the above step will point to. For Listrak, this will need to be "v=spf1 include:esp1.co all"
NOTE: Please note that the double quotes around TXT values in Rackspace are not needed. This will cause two sets of double quotes around the TXT value.
- Time to Live (TTL): “Time to Live” determines how long the server should cache information for this record. This can be left at the default setting unless there is a specific preference in mind.
5. Click the Add Record button to finish.
ADDING LISTRAK DKIM BRANDING RECORD
1. Log in to your account at https://mycloud.rackspace.com/.
2. Select DNS in the top navigation pane.
3. Select your domain in the list and then click Add Record under Records.
4. A pop-up will appear for you to fill out the following information:
- Record Type: Select TXT Record from the drop-down menu.
- Host Name: Enter the subdomain for the TXT record. You will be receiving an email from Listrak Support that contains the TXT Name and will most likely be "key1._domainkey"
- Text: Enter the value you want to be assigned to the record. You will be receiving an email from Listrak Support that contains the TXT value.
NOTE: Please note that the double quotes around TXT values in Rackspace are not needed. This will cause two sets of double quotes around the TXT value.
- Time to Live (TTL): “Time to Live” determines how long the server should cache information for this record. This can be left at the default setting unless there is a specific preference in mind.
5. Click the Add Record button to finish.
Creating a Yahoo Feedback Loop With Listrak
- Yahoo requires a postmaster@yourdomainhere.com inbox setup to receive feedback and the verification code during the initial setup.
- After the postmaster inbox is created and accessible, please contact Listrak Support or your account manager.
- Listrak Support will fill out the Yahoo Feedback Loop creation form and you will receive a verification code from Yahoo.
- Once you receive the verification code it must be sent to Listrak Support in order to complete the Yahoo Feedback Loop request.