Though the email conversations you set up can continue running indefinitely, you may want to set a specific termination or end date. For example, if you have an email campaign promoting an event, you wouldn't want anyone to receive the event-related, date-sensitive emails. To designate a termination date for your conversation:

  1. Navigate to Automation > Conductor Conversations.

  2. Select the working version of the conversation by clicking on the name.

  3. You are now viewing the conversation in Conductor. Click the Conversation Properties icon.

  4. Scroll to the bottom of the properties window and enter your desired Termination Date.

    ⚠️ On this date, the conversation will stop functioning. If a contact was in the middle of the flow they will not receive additional messages.

  5. To make the changes live, you must publish the conversation. In the Conductor conversation, click the Validate & Publish icon.

  6. Click Publish Conversation.

When you come back to the properties, you will notice a Termination Date that is set for a future date. 

Did this answer your question?