You can modify the content and settings of scheduled messages at any time before it begins sending. The changes you make will go into effect with the next occurrence of the scheduled message send (if a recurring message.
You can edit any properties of a message including subject line, message content, and filters.
⚠️ Filters cannot be edited on a multipass message. This message will be indicated with an mp icon.
Updating Message Properties
Navigate to Messages > Email View Scheduled Email.
To change the scheduled time of a message:
To edit the content of the message:
⚠️ These changes will only be made to the scheduled message. Changes will not be made to the saved version (if applicable).
Click on the subject line of the message.
In the message editing experience, change the aspects of the message such as the subject line or an image.
At the bottom of the message, click Update Scheduled Message.
To edit the filter used in a message:
⚠️ Filters can not be changed in a multipass message.
Click on the subject line of the message.
In the message editing experience, change the filter criteria.
At the bottom of the message, click Update Scheduled Message.
Stop a Message from Sending: How to Unschedule a Message
Unscheduling a message will only impact the version of a message that is scheduled. If you have a saved version of the message you can return to the saved version and re-schedule at any time.
Unscheduling a one-time message:
Navigate to Messages > Email View Scheduled Email.
Click on the trash can icon next to the desired message.
Confirm the deletion.
Temporarily Pausing a recurring message:
Cancel a recurring message:
Navigate to Messages > Email View Scheduled Email.
Click on the trash can icon next to the desired message.
Confirm the deletion.