How does Segment Export work?
NextGen Segment Export allows you to export a list of contacts who meet the segment criteria at the time of export. The export generates a CSV file that contains two columns: the ListrakID and IdentifierValue.
💡 Segment export allows you to export data for Listrak User Made segments.
ListrakID: A unique identifier that identifies a contact (person) in the Listrak platform. A ListrakID may appear in the file more than once is a contact has more than one IdentifierValue.
IdentifierValue: The email address, phone number, or device ID associated with a person.
Why Export Segments?
Exporting NextGen segment allows you to do the following:
Import data into a 3rd party system: If you have a 3rd party data management tool, you can use Listrak-identified contacts in these systems. Using the power of Listrak's segmentation, you can now act on them in 3rd party systems.
Add data to a Listrak contact's profile: Sometimes you may want to add data or an indicator to the profile of contacts who meet a set of criteria. Exporting a list of contacts allows you to identify these contacts and later import email or SMS contacts with this information.
How do I Export a Segment?
⚠️ If you recently created or updated the criteria of a segment, make sure the segment count has populated or updated before exporting.
Navigate to the Segments page by visiting Contacts > Cross-Channel > Segments.
Click on the manage (3 dot) menu at the end of the row.
Select Export.
Confirm Export on the popup. The popup will display the email address that will receive the notification when the export is ready.
A confirmation message will appear at the top of the segments page.
You will receive an email to the email address in step 4 when the export is ready.
Click on the link in the email. You will be required to log into the Listrak platform.
⚠️ The link is valid for 3 days. If the file is not downloaded in that time, the export will need to be re-run.
If the download does not start automatically, click the Download File button on the confirmation page.
