The beginning of this article walks through the step-by-step process required for a full-service Listrak-led integration

The Ratings and Reviews solution automatically incorporates your best reviews into email campaigns, including Shopping Cart Abandonment and product-specific campaigns. First, select your ratings and reviews provider, then follow the applicable steps.

MAGENTO 1

  1. Navigate to Magento.
  2. Enable the Module Review API setting.
  3. Listrak verifies that the product ratings and reviews data is being imported correctly via the API. Listrak will also confirm the correct review URLs, which are being sent via the Product file feed.

POWERREVIEWS

  1. Provide Listrak with PowerReviews FTP URL and Credentials.
  2. Listrak verifies that product ratings and reviews data is being imported correctly via the .xml file feed. Listrak also confirms the correct review URLs which are being sent via the Product file feed.

BAZAARVOICE

  1. Provide Listrak with Bazaarvoice FTP URL and Credentials.
  2. Listrak verifies that product ratings and reviews data is being imported correctly via the .xml file feed. Listrak also confirms the correct review URLs which are being sent via the Product file feed.

YOTPO

  1. Provide Listrak with API Key and API Secret from Yotpo interface.
  2. Listrak verifies that product ratings and reviews data is being imported correctly via the API. Listrak will also confirm the correct review URLs which are being sent via the Product file feed.

Click here to learn more about Listrak's integration with Yotpo.

CUSTOM FILE FEED - MAGENTO 2

  1. Provide Listrak with a sample review file in the accepted format below. Please structure your file in .xml format.
  2. Listrak verifies that the sample file is formatted correctly before the feed can be scheduled. Upload your custom review .xml file to the Listrak FTP using your credentials.
  3. Set up the feed for the full file to send once a day, if you have a large review file, batching it to send out at low traffic/system activity times is usually ideal (2-3am).
  • NOTE: Any nodes not appearing must be included in the .xml document, but can be left blank. 
<?xml version="1.0" encoding="utf-8"?>
<products xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<product xsi:type="ProductWithReviews" locale="en_US">
    <pageid>SX4273-001-NIKE</pageid>
    <name/>
    <smallstarimagelocation>pwr/engine/images/stars_small.gif</smallstarimagelocation>
    <largestarimagelocation>pwr/engine/images/stars.gif</largestarimagelocation>
    <newestreviewdate>2012-10-23</newestreviewdate>
    <oldestreviewdate>2012-10-23</oldestreviewdate>
    <averageoverallrating>4</averageoverallrating>
    <average_rating_decimal>4</average_rating_decimal>
    <fullreviews>2</fullreviews>
    <confirmstatusgroup>
      <confirmstatus>Unverified</confirmstatus>
    </confirmstatusgroup>
    <bottom_line_yes_votes>0</bottom_line_yes_votes>
    <bottom_line_no_votes>0</bottom_line_no_votes>
    <customerimages>false</customerimages>
    <customervideos>false</customervideos>
    <inlinefiles>
      <inlinefile reviewpage="1">pwr/x59spj22/inline/05/44/SX4273__001__NIKE-en_US-1-reviews.html</inlinefile>
    </inlinefiles>
    <reviews>
      <fullreview>
        <id>36187833</id>
        <merchant_review_id>29449789</merchant_review_id>
        <merchantuserid/>
        <status>Approved</status>
        <createddate>2012-10-23</createddate>
        <modified_date>2013-01-14</modified_date>
        <helpfulvotes>0</helpfulvotes>
        <nothelpfulvotes>0</nothelpfulvotes>
        <source>web</source>
        <confirmstatusgroup>
          <confirmstatus>Unverified</confirmstatus>
        </confirmstatusgroup>
        <headline>checking this product feature</headline>
        <overallrating>3</overallrating>
        <comments>cheking this product featurecheking this product feature</comments>
        <nickname>test</nickname>
        <location>newyork</location>
        <email_address_from_user>jdoe@gmail.com</email_address_from_user>
        <site_id>1</site_id>
      </fullreview>
    </reviews>
  </product>
</products>

LAUNCHING YOUR RATINGS AND REVIEWS CAMPAIGN

After you've completed the applicable steps explained above, please coordinate with your Project Manager to launch this solution.

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