In order to export your contacts file, in your SMS Channel go to the menu item Contacts > View Contacts.

  1. Select the appropriate list from the dropdown

  2. Click on the Configure Export icon in the top right corner of the table

  3. If desired, add a phone number filter to limit the export.

  4. Select email address from the recipients dropdown.

    💡 Only users configured in your Listrak account will appear in this list

  5. Click Export

Configure an export

The file will be emailed to you from Listrak support@listrak.com and will contain a link that is available for three days from which the file can be downloaded.

The fields included in the .csv export file are:

  • Phone Number

  • List Name

  • Last Send Date

  • Last Click Date

  • Subscribe Date

  • Subscribe Method

  • Email Address

  • First Name

  • Last Name

  • Postal Code

  • Birthday

  • Compliance Last Sent Date

  • Keyword

  • Custom Profile Fields

For more information on SMS messaging, reach out to your Account Manager or Listrak Support!

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