BROADCAST MESSAGES DASHBOARD

Use the Broadcast Message Dashboard for a detailed performance report on your broadcast messages sent to your list. When using this dashboard, you will see the three most recent broadcast sends, with an at-a-glance look of when they were delivered, how many, and the message content.

The data grid displays metrics related to the performance of your broadcast messages and is broken down by message type.

Click New Campaign to begin creating a new SMS campaign directly from the dashboard. 

Sent Messages

These are messages that have been sent or are in the process of sending and visualize the following: 

  • Name: The name given to the broadcast message. Click the name to view the report dashboard for the individual message.

  • Type: Indicates if a message was sent as an SMS message or MMS message.

  • Send Date: The date the message was sent.

  • Sent: The number of messages sent from this broadcast.

  • Click-through Rate: The click-through rate on the message, if a link was included.

  • Revenue: The amount of revenue that was generated by contacts who clicked a link in your SMS or MMS message.

  • Conversions: The number of conversions generated by contacts who clicked a link in your SMS or MMS message.

  • List Name: The name of the list that was used for this broadcast.

  • Status: The status reflects sent if the message was sent or sending if the message is in the process of sending.

NOTE: You can filter the results by list or click the checkbox next to a message name to use the duplicate feature to create a copy of a broadcast message.

Draft Messages

Another chart you can view is the drat messages. Any messages you have saved as a draft will appear here. You can view the following:

  • Name: The name given to the message.

  • Type: Indicates if the scheduled message is an SMS or Broadcast message.

  • Date Created: The date the message was originally drafted.

  • Last Updated: The date the message was last changed.

  • List Name: The name of the list that is being used for this broadcast.

  • Status: Indicates that a message is in draft state.

NOTE: You can filter the results by list or click the checkbox next to a message name to use the duplicate feature to create a copy of a broadcast message. You can use the edit feature to edit the drafts or delete to delete a draft.

Scheduled Messages

Messages that are scheduled and have not been sent are represented with the following: 

  • Name: The name given to the broadcast message.

  • Type: Indicates if the scheduled message is an SMS or Broadcast message.

  • Send Date: The date the message is scheduled for.

  • List Name: The name of the list that is being used for this broadcast.

NOTE: You can filter the results by list or click the checkbox next to a message name to use the duplicate feature to create a copy of a broadcast message. You can use the edit feature to edit message until it begins to send or use the delete function to delete the schedules message.

Recurring Messages

This section displays currently scheduled recurring messages. You can view the following:

  • Name: The name given to the recurring message.

  • Type: Indicates if the scheduled message is an SMS or Broadcast message.

  • Start Date: The date the first recurring message is scheduled or was scheduled to send.

  • Next Send: The date the next recurring message will be sent based on the schedule you configured.

  • Schedule: A brief description of the recurring schedule.

  • List Name: The name of the list that is being used for this broadcast.

NOTE: You can filter the results by list or click the checkbox next to a message name to use the duplicate feature to create a copy of a broadcast message. You can use the edit feature to edit message until it begins to send or use the delete function to delete the schedules message.

Did this answer your question?